1.5 Hours / 1.5 CEs

On Demand | Self-Paced Professional Training


This on-demand professional training program on Tele Mental Health Risk Assessment is presented by Kelly Coker, Ph.D., Karen Roller, Ph.D., and Florence Saint-Jean, Ph.D., in partnership with the Center for m²Health at Palo Alto University.

 This program provides an overview of how to assess the potential risk of suicide in tele-mental health counseling. Risk assessment at a distance, actions to take following a risk assessment, and legal and licensure implications are explored.

Learning Objectives

Upon completion of this training, participants will be able to:

  • 1 Identify initial steps to mitigate risk in tele-mental health including intake, initial assessment, and informed consent
  • 2 Describe the legal and licensure considerations for suicide risk assessment for tele-mental health
  • 3 Describe how to respond to suicide risk concerns as they arise in tele-mental health, including determining the level of risk, frameworks for risk assessment, and possible action steps
  • 4 Demonstrate an integrated understanding of the suicide risk assessment process which incorporates the use of professional consultation
  • Intended Audience

    This training is designed for clinical practitioners who want to develop or enhance their skills in assessing and managing suicide risk, specifically within tele-mental health settings. It is intended for those specializing in clinical psychology, counseling, social work, or related mental health fields, with a focus on providing remote mental health services.


    Examples of Relevant Professionals:
    • Mental Health Professionals
    • Clinical Psychologists
    • Counselors
    • Social Workers
    • Marriage and Family Therapists
    • Licensed Professional Counselors (LPCs)
    • Licensed Clinical Social Workers (LCSWs)
    • Psychotherapists
    • Behavioral Health Specialists
  • Experience Level

    This training is appropriate for a range of experience levels among licensed and pre-licensed mental health professionals engaging in tele-mental health suicide risk assessment.

    • Beginner: Participants new to tele-mental health or suicide risk assessment will gain foundational knowledge of intake procedures, risk assessment frameworks, and legal considerations.

    • Intermediate: Participants with some experience in tele-mental health or suicide risk assessment will deepen their skills in applying risk assessment tools, integrating safety planning, and responding to risk concerns in virtual settings.
  • Practice Setting

    Practitioners provide remote mental health care across virtual clinics, private practices, and integrated health systems, conducting suicide risk assessments and safety planning via secure video, phone, or messaging platforms. Work occurs in HIPAA-compliant digital environments linked to local emergency resources, with procedures aligned to legal, licensure, and organizational protocols across varying levels of care.


    Examples of Practice Settings:
    • Private telehealth practice or group practice
    • Community mental health centers delivering tele-therapy
    • Hospital/ED telepsychiatry consult services
    • Integrated primary care/behavioral health via telehealth
    • University/college counseling centers offering telehealth
    • Crisis services via video/phone
    • Correctional or forensic tele-mental health programs
    • Employee Assistance Programs (EAPs) and payer-based virtual networks

Presented By

Kelly Coker, PhD Associate Professor in the Counseling Department at Palo Alto University

Dr. Kelly Coker, Ph.D., is an associate professor in the Counseling Department at Palo Alto University and is a licensed professional counselor (#4490) in North Carolina. Kelly has conducted research and published findings in refereed journals related to substance abuse prevention and intervention, clinical training and supervision, the use of play in counseling and supervision, and the importance of program evaluation and assessment in counseling. She has also served on the editorial board of the Journal of Counseling and Development (JCD), the flagship journal for the American Counseling Association. Kelly has also co-edited a book on using family systems approach in applying the DSM-5 to assessment, diagnosis, and treatment planning, and has presented at numerous regional and national conferences.

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Kelly  Coker, PhD

Presented By

Karen Roller, PhD Associate Professor of Counseling at Palo Alto University

Karen Roller is an associate professor of counseling at Palo Alto University, and clinical coordinator of Family Connections, a parent-involvement preschool serving low-resource migrant families in the San Francisco Bay Area. Her doctorate is in Clinical Psychology with a specialization in Somatic Psychology, which introduced her to about 40 somatic modalities for trauma resolution, including Somatic Experiencing. As a clinical traumatologist and compassion fatigue therapist, she is focused on training the next generation of mental health professionals to embody reliable clinical efficacy of trauma-informed care for the underserved, who often rely on the free services of student trainees to resolve egregious complex traumas, while also preserving the wellness of the practitioner. Karen learned Spanish in school and living abroad in Spain and Latin America, and is still learning more nuance after 45 years of practice. She found upon launch to Practicum that this would define her clinical career because of the tsunami of unmet need for language-concordant services, so she developed Bilingual Certification in Spanish for Counseling department students. Among her greatest blessings is to be embedded in a network of Latinx colleagues, clients, and students who have been raised in communalism and are driven by love for the greater good. The generosity of clients, students, and loving colleagues keeps her wanting to grow and be useful to more people. She finds that practitioners called to global mental health outreach embody a selflessness to which she aspires, and she will never have words to adequately describe her appreciation for the communities that trust such workers with the rawness of their pain. Her clients have proven to her the universal necessity of secure attachment to cope with injustice and trauma, so she studies everything possible to facilitate that security wherever possible.

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Karen  Roller, PhD

Presented By

Florence Saint-Jean, PhD Founder of Global Trauma Research

Florence a.k.a Dr. Flo founded Global Trauma Research because she trusts that anyone can get through a traumatic event with the right support. She believes her purpose is to be used by God and through leadership, help people attain their goals by means of prayer, education, counseling, and support. Florence obtained a post-doctorate certificate at Harvard Medical School in Global Mental Health: Trauma & Recovery. Florence also earned a Doctor of Philosophy in Executive Counselor Education and Supervision from Duquesne University; Master of Sciences degree in Mental Health Counseling; and Bachelor of Arts degree in Psychology and English from the City University of New York, College of Staten Island. Florence is a National Certified Counselor and Approved Clinical Supervisor. Florence oversees GTR’s national and international initiatives. She initiates revenue-driven programs that have a high impact on underrepresented groups. Florence has over a decade worth of experience in social services, counseling, and trauma. Florence's research specialty is treatment efficacy of post-traumatic stress in underrepresented groups, as well as incorporating alternative techniques such as play, music, art, and massage therapy in counseling. Florence's modalities are Dialectical Behavioral Therapy (DBT) and Psychodynamic. Florence also uses her knowledge and experience in the classroom, and serves as an Associate Professor at CUNY Brooklyn College, and Visiting Lecturer at New York University (NYU).

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Florence  Saint-Jean, PhD

Training Outline

Key topics covered in this training include:

  • Introduction to Tele-mental health
    - Legal considerations
    - State and Local Procedures

  • Intake process and determining level of risk
    - Risk assessment as part of the intake process
    - Determining appropriateness for telemental-health
    - Suicidal Ideation, Plan, Intent, and Behavior

  • Frameworks for assessing risk
    - SADPERSONS
    - C-SSRS
    - Psych-ache

  • Addressing Risk Concerns
    - Telemental-Health Challenges
    - Safety Planning
    - Contacting Emergency Services

  • Demonstration Role Play

CE Sponsorship Information

Palo Alto University, Continuing & Professional Studies (CONCEPT) is approved by, recognized by, or maintains sponsorship provider status with the following boards and agencies. We maintain responsibility for all content in our CE/CPD programs. For more information, visit here. 

  1. American Psychological Association (APA): Approved sponsor of continuing education for psychologists.

  2. Association of Social Work Boards (ASWB): Approved continuing education provider (ACE program, Provider #1480), 11/22/2023–11/22/2026.

  3. Canadian Psychological Association (CPA): Approved to sponsor continuing education for psychologists.

  4. National Board for Certified Counselors (NBCC): Approved Continuing Education Provider (ACEP No. 7190).



Palo Alto University, Continuing and Professional Studies (CONCEPT) is approved by the American Psychological Association to sponsor continuing education for psychologists. Palo Alto University, Continuing and Professional Studies (CONCEPT) maintains responsibility for this program and its content. Palo Alto University, Continuing and Professional Studies (CONCEPT), is approved by the Canadian Psychological Association to offer continuing education for psychologists. Palo Alto University, Continuing and Professional Studies (CONCEPT), SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0356 and the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0073. Palo Alto University, Continuing and Professional Studies (CONCEPT) has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6811. Programs that do not qualify for NBCC credit are clearly identified. CONCEPT Professional Training, #1480, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. CONCEPT Professional Training maintains responsibility for this course. ACE provider approval period: 11/22/23-11/22/26. Social workers completing this course receive (clinical or social work ethics) continuing education credits.